Let’s sort it.

Talk to NYRTH

For product questions, bugs, feedback, or accessibility help, email us. Do not include your PIN, private media links, or personal files.

Can’t connect

Confirm that Streeeeamer’s server is running and that the Mac and viewing device are connected to the same local network.

Use the Wi-Fi URL shown in the Mac app, including its port. If PIN protection is enabled, enter the current PIN shown in the Security row.

Playback or subtitle trouble

Try a second media file to see whether the issue is specific to one format. Browser-friendly files stream directly; other supported formats are converted on demand and may take a moment to start.

For external subtitles, place a similarly named SRT or VTT file beside the video. Streeeeamer also detects compatible embedded subtitle tracks.

What to include

• the Streeeeamer version and macOS version;
• the browser and device used for playback;
• what you expected and what happened instead;
• steps that reproduce the issue; and
• relevant app log lines with private addresses and file names removed.

Privacy and terms

Read Privacy & Data and the Terms of use for more information.