Talk to NYRTH
For product questions, bugs, feedback, or accessibility help, email us. Do not include your PIN, private media links, personal files, or full local-network addresses.
Email supporthello@nyrth.studioBefore connecting
- start Streeeeamer on the Mac and choose a media folder;
- confirm the local server is running;
- connect the Mac and iPhone to the same local network; and
- keep the server address and current PIN ready.
Can’t connect
Confirm that iOS has Local Network permission for Streeeeamer in Settings. Re-enter the full server address and current PIN shown on the Mac, and temporarily disable any VPN or guest-network isolation that prevents devices from seeing one another.
If the Mac’s local address changed after reconnecting to Wi-Fi, use the new address shown by the Mac app.
Playback trouble
Try a second media file to determine whether the issue is format-specific. Keep the Mac awake, confirm the server is still running, and check that both devices have a stable Wi-Fi connection.
Some formats are converted by the Mac before playback and may take longer to begin.
What to include
- the iOS, iPhone model, and app version;
- the Mac app and macOS versions;
- what you expected and what happened instead;
- steps that reproduce the issue; and
- relevant screenshots with PINs, addresses, file names, and personal details removed.
Mac app help
For server, folder, conversion, or Mac-specific issues, visit Streeeeamer for Mac support.